Question 1

What is Point11's Privacy Policy?

Accepted Answer

We consider it important that your Personal Data is handled with care.  Therefore, please click the link below to view our Privacy Policy that sets out which principles Point11 applies to the collection, use, processing, storage, disclosure and transfer of your Personal Data and which rights you have in relation hereto.

Privacy Policy | Point11 Consulting(https://www.point11.ca/privacy-policy)

Question 2

Where is Point11 located?

Accepted Answer

We are located at:

• 36 Toronto St., Sute 850, Toronto, ON, M5C 2C5, Canada (https://maps.app.goo.gl/6V7fERnzNXm14c2XA)
 • 330 Innovation Blvd., 2nd Floor, State College, PA, 16803, USA (https://maps.app.goo.gl/b3QhCdnrjLFPPvNm8)

Question 3

What is an ERP system? Is it the same as an accounting software?

Accepted Answer

Enterprise resource planning (ERP) is a type of software system that helps organizations automate and manage core business processes for optimal performance. ERP software coordinates the flow of data between a company’s business processes, providing a single source of truth and streamlining operations across the enterprise. It’s capable of linking a company’s financials, supply chain, operations, commerce, reporting, manufacturing, and human resources activities on one platform.
 
Most companies have a finance and operational system in place, but siloed systems can’t go beyond everyday business processes or help with future business growth. As companies expand and their needs change, their systems should keep up with them. In this article, you’ll learn what ERP is and why having software in place that keeps up with your needs can help run a more agile and efficient business.

Microsoft Dynamics 365 Business Central is a single integrated ERP solution trusted by over 40,000 small and midsize businesses worldwide and voted as the Best Cloud ERP Software of 2024 by Forbes Advisor.

Best Cloud ERP Software Of 2024 – Forbes Advisor(https://www.forbes.com/advisor/business/software/best-cloud-erp-software/#microsoft_dynamics_365_business_central_section)

Question 4

Why should we use Business Central for our ERP needs?

Accepted Answer

Business Central is part of the Microsoft ecosystem of solutions that work together and scale as your business grows. Get seamless cloud access to real-time data connected to Microsoft 365 (https://www.microsoft.com/en-us/microsoft-365/)(Outlook,(https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook) Excel,(https://www.microsoft.com/en-us/microsoft-365/excel) and Teams)(https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) and Microsoft Copilot.(https://www.microsoft.com/en-us/microsoft-copilot) Tackle your unique business challenges with low-code apps from Microsoft Power Platform and prebuilt industry solutions available on AppSource.(https://go.microsoft.com/fwlink/?linkid=2263197)  Please click the link below for more information:

Microsoft Business Central | Point11 Consulting Inc.(https://www.point11.ca/business-central)

Question 5

Where can we find a list of Business Central capabilities?

Accepted Answer

See the high-level capabilities included in Business Central Essentials and Business Central Premium licenses and compare options.(https://www.microsoft.com/en-us/dynamics-365/products/business-central/pricing) For a more detailed overview, download the Business Central capability guide.(https://go.microsoft.com/fwlink/?linkid=2256005&clcid=0x409&culture=en-us&country=us)  Please click the link below for more information and videos:

Microsoft Business Central | Point11 Consulting Inc.(https://www.point11.ca/business-central)

Question 6

What is SaaS and is it the same as running an application in the cloud?

Accepted Answer

Dynamics 365 Business Central online is a cloud-based or SaaS ERP software solution for small and mid-sized organizations. It was launched in April 2018 and has since onboarded more than 45,000 customers working in professional services, consumer goods, manufacturing, retail, health, hospitality, transport and logistics, and finance. It has become a mature, battle-tested solution that understands the intricacies of modern business operations in the areas of security, scalability, performance, resilience, and high availability.

What is Software as a Service (SaaS)? | Microsoft Azure(https://azure.microsoft.com/en-us/resources/cloud-computing-dictionary/what-is-saas/?msockid=35953a66e7ca6020352e2acde3ca6237)

Question 7

What are the benefits of migrating from an on-premise application to the cloud or Saas?

Accepted Answer

Benefits of migration include reduced IT costs and improved performance, but the migration process itself presents some challenges, such as planning and cost.(https://go.microsoft.com/fwlink/?linkid=2239486) Keep reading to explore key migration benefits and challenges.

The journey to SaaS: Dynamics 365 - Azure Architecture Center | Microsoft(https://learn.microsoft.com/en-us/azure/architecture/guide/saas/case-studies/dynamics-365-journey-saas)

Benefits of Cloud Migration | Microsoft Azure(https://azure.microsoft.com/en-us/resources/cloud-computing-dictionary/benefits-of-cloud-migration/?msockid=35953a66e7ca6020352e2acde3ca6237)

To help explain some of the benefits and what it means to your organization, please contact us at Contact Us | Point11 Consulting Inc.(https://www.point11.ca/contact-us)

Question 8

Does Business Central run on-premise or in the cloud only?

Accepted Answer

Business Central runs only in the cloud.  Migrating to the cloud with Business Central can help you reduce costs associated with maintaining on-premises systems, streamline operations by using more timely data, and enhance security. You’ll also have access to AI capabilities such as Copilot,(https://go.microsoft.com/fwlink/?linkid=2279514) enabling your teams to work smarter, adapt faster, and perform better.  Please click the link below for more information and videos:

Microsoft Business Central | Point11 Consulting Inc.(https://www.point11.ca/business-central)

Question 9

Is Microsoft Dynamics 365 Business Central Compliant?

Accepted Answer

Below are Microsoft's Security, Privacy and Compliance statements:

Security overview - Business Central | Microsoft(https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/security/security-and-protection?toc=%2Fdynamics365%2Fbusiness-central%2Ftoc.json)

Data Protection with Microsoft Privacy Principles | Microsoft(https://www.microsoft.com/en-ca/trust-center/privacy)

Compliance Overview - Business Central | Microsoft(https://learn.microsoft.com/en-us/dynamics365/business-central/compliance/compliance-overview)

Application Compliance - Business Central | Microsoft(https://learn.microsoft.com/en-us/dynamics365/business-central/compliance/compliance-application-compliance)

Service Compliance and SLA - Business Central | Microsoft(https://learn.microsoft.com/en-us/dynamics365/business-central/compliance/compliance-service-compliance)

Certifications of the service - Business Central | Microsoft(https://learn.microsoft.com/en-us/dynamics365/business-central/compliance/compliance-certifications)

Question 10

How do Outlook, Excel, and Teams work with Business Central?

Accepted Answer

Business Central works seamlessly with Microsoft Teams, Outlook,(https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook) and Excel,(https://www.microsoft.com/en-us/microsoft-365/excel) enabling employees to collaborate and access information without switching applications. You can even share Business Central data, such as product details, with coworkers who have a Teams (https://www.microsoft.com/en-us/microsoft-teams/group-chat-software)license, at no additional cost. Explore how Business Central and Microsoft 365 connect data to the tools where work is done.(https://go.microsoft.com/fwlink/?linkid=2278105)

Question 11

Why should we switch to Business Central from QuickBooks?

Accepted Answer

QuickBooks might have all the accounting functions a small business needs, but if your company is growing, you might be in the market for a more robust system. 
 
Business Central is a full-scale ERP solution, which means it has functions that go beyond accounting, such as contact and job management, inventory and manufacturing.

Please click the link below for more information and a comparison summary analysis between Business Central and QuickBooks:

Business Central vs QuickBooks | Point11 Consulting Inc.(https://www.point11.ca/business-central-vs-quickbooks)

Question 12

What are the benefits of moving from Dynamics GP to Business Central?

Accepted Answer

In September 2024, Microsoft announced the end of product support and updates for Dynamics GP (https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2024/09/25/announcing-end-of-support-for-dynamics-gp/?msockid=1099498a726a612a02fa5cc0735c60c5)on December 31, 2029. Microsoft is incredibly grateful to existing GP customers, and is committed to facilitating a stable, supported, and smooth migration for GP customers to a cloud solution.
As a follow-up to that announcement, I wanted to discuss the advantages of beginning the migration process now and review the many resources that Microsoft and our partner community have to support you.

Why migrate now: The benefits of moving from Dynamics GP to Microsoft Dynamics 365 Business Central - Microsoft Dynamics 365 Blog(https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/04/14/why-migrate-now-the-benefits-of-moving-from-dynamics-gp-to-microsoft-dynamics-365-business-central/?msockid=35953a66e7ca6020352e2acde3ca6237)

Why choose Point11 to migrate from Dynamics GP (Great Plains) to Business Central?
Migrating from Microsoft Dynamics GP to Business Central is more than just a technical upgrade—it's a strategic move toward a more modern, scalable, and integrated cloud ERP platform. Choosing the right partner for this transition is critical. That’s where Point11 comes in.

Here’s why companies trust Point11 with their GP-to-Business Central migrations:

Proven Migration Methodology Point11 uses a structured, low-risk approach tailored to your business needs. From data cleansing and mapping to user training and post-go-live support, we guide you through every step of the process—ensuring minimal disruption and maximum business continuity.

Industry-Specific Knowledge Every industry has its own nuances. Our consultants bring real-world experience across a variety of sectors, ensuring your migration is aligned with best practices and industry requirements.

Integration with the Microsoft Ecosystem As Business Central is deeply embedded within the Microsoft stack, we help you unlock powerful synergies with tools like Microsoft 365, Power BI, Power Automate, and Teams—turning your ERP system into a true digital hub.

People-First Approach We believe successful ERP projects are driven by people, not just platforms. That’s why we focus on building strong relationships, understanding your unique business needs, and supporting your team every step of the way.

Let’s make your move to Business Central smooth, strategic, and stress-free. Please contact us at olamaca@point11.ca (https://manage.wix.com/dashboard/086c388e-0f7a-48a9-b19b-4486b8d2fdf6/wix-faq/edit/e90abd47-35cd-4619-8d83-6fcadc9ebab0?referralInfo=14c92d28-031e-7910-c9a8-a670011e062d#viewer-undefined)or 416.702.2594 to get started.

Question 13

Why is Business Central better than Netsuite?

Accepted Answer

Microsoft Dynamics 365 Business Central offers numerous advantages over NetSuite, particularly for organizations already using Microsoft tools. Here are just a few key benefits:

• Seamless Integration with Microsoft Ecosystem
 As a part of the Microsoft Dynamics 365 family, Business Central integrates natively with the tools your team already uses—Outlook, Excel, Word, Teams, Copilot, and more. It also works effortlessly with other Dynamics 365 apps like CRM/Customer Engagement and the Power Platform, including Power BI and Power Automate.
 • Advanced AI Capabilities
 Business Central provides a broader and more advanced range of generative AI features than NetSuite—designed to streamline decision-making, improve productivity, and deliver real-time insights.
 • Built-In Power Automate Integration
 Automate workflows, notifications, and approvals easily with Power Automate—natively embedded in Business Central.

Why Point11?

While technology is important, your ERP project’s success ultimately comes down to the people behind it. That’s where Point11 makes the difference.  We bring deep industry expertise, proven implementation experience, and a commitment to your success. Choosing the right partner is just as important as choosing the right platform—and with Point11, you get both.

Please contact us at olamaca@point11.ca ()or 416.702.2594 to learn more about why Business Central and Point11 are the right fit for your business.

Question 14

How can we try Business Central?

Accepted Answer

Get started today with a free 30-day trial (https://www.microsoft.com/en-us/dynamics-365/products/business-central/partner-trial)of Business Central or take a quick self-service guided tour.(https://go.microsoft.com/fwlink/?linkid=2283470) See why over 40,000 small and medium-sized businesses have chosen Business Central to adapt faster, work smarter, and perform better.

For assistance, please contact us at: Contact Us | Point11 Consulting Inc.(https://www.point11.ca/contact-us)

Question 15

How can we request for a Business Central demo?

Accepted Answer

Yes, but first it is very important for us to perform a discovery over Microsoft Teams to discuss your specific needs and expectations.  You will appreciate and understand what Business Central can do for you best after we do a discovery. To schedule a discussion, please contact us below or directly at olamaca@point11.ca (olamaca@point11.ca)or 416.702.2594.

Contact | Point11 Consulting Inc.(https://www.point11.ca/contact-us)

Question 16

How can we purchase Business Central?

Accepted Answer

Business Central is sold and supported exclusively by Microsoft’s global partner network such as at Point11 and cannot be purchased directly from Microsoft.

We provide industry and country-specific expertise as well as implementation and training support.  Please contact us at olamaca@point11.ca (olamaca@point11.ca)or 416.702.2594 for more information.

Question 17

How much does a Business Central License cost per user per month?

Accepted Answer

Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors and are subject to Microsoft price changes.

Microsoft Dynamics 365 Licensing Guide | Point11 Consulting Inc.(https://www.bing.com/ck/a?!&&p=124a819e8ff9b9672e88602ce906fa220024521cd708803d5d7d60ef26bcce17JmltdHM9MTc0NDkzNDQwMA&ptn=3&ver=2&hsh=4&fclid=35953a66-e7ca-6020-352e-2acde3ca6237&psq=business+central+license+types+and+pricing+canada&u=a1aHR0cHM6Ly93d3cubWljcm9zb2Z0LmNvbS9lbi11cy9keW5hbWljcy0zNjUvcHJvZHVjdHMvYnVzaW5lc3MtY2VudHJhbC9wcmljaW5nP21zb2NraWQ9MzU5NTNhNjZlN2NhNjAyMDM1MmUyYWNkZTNjYTYyMzc&ntb=1)

Business Central is sold and supported exclusively by Microsoft’s global partner network such as at Point11 and cannot be purchased directly from Microsoft. Please contact us at olamaca@point11.ca (olamaca@point11.ca)or 416.702.2594 for more information or further explanation on what each license type means and how they apply to your company's requirements.

Question 18

What is Microsoft Power BI?

Accepted Answer

Microsoft Power BI is a powerful business analytics tool designed to help organizations visualize and share insights from their data. It allows users to connect to a wide range of data sources, transform and model data, and create interactive reports and dashboards that can be shared with others in real time.
 
Power BI enables data-driven decision-making by providing business users, analysts, and executives with accessible, real-time insights to monitor key metrics and make informed decisions.

Please click the link below for more information and sample reports:

Microsoft Power BI | Point11 Consulting Inc.(https://www.point11.ca/power-bi)

Question 19

How much does a Power BI License cost per user per month?

Accepted Answer

Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors and are subject to Microsoft price changes.

USD - Power BI: Pricing Plan | USA(https://www.microsoft.com/en-us/power-platform/products/power-bi/pricing?msockid=35953a66e7ca6020352e2acde3ca6237)
CAD - Power BI: Pricing Plan | Canada(https://www.microsoft.com/en-ca/power-platform/products/power-bi/pricing?msockid=35953a66e7ca6020352e2acde3ca6237)

Free Account is limited to one user and reports cannot be distributed to other users to view.

Power BI is sold and supported exclusively by Microsoft’s global partner network such as at Point11 and cannot be purchased directly from Microsoft. Please contact us at olamaca@point11.ca (olamaca@point11.ca)or 416.702.2594 for more information or further explanation on what each license type means and how they apply to your company's requirements.

Question 20

What is Microsoft Power Platform?

Accepted Answer

Microsoft Power Platform is a low-code platform that enables users to streamline processes, gain insights from data, and build custom solutions. It consists of five product areas: Power Apps, Power Automate, Power BI, and Power Pages. The platform is designed to be accessible to users with varying levels of technical expertise. Please click the link below for more information and videos:

Microsoft Power Platform | Point11 Consulting Inc.(https://www.point11.ca/power-platform)