Built for Service Companies That Need More Than Just Field Work.

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If your business goes beyond the basics of field service — offering both in-shop repairs and mobile service calls — you need more than just a scheduling tool. You need a complete, connected solution that understands the complexity of your operations.

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Role Tailored ERP solution with a built-in integration to Tinnacity Mobile Field Service is designed specifically for service companies that manage everything from work orders and technician dispatch to parts inventory and financial reporting. It brings together service operations, inventory management, and accounting into a single, unified platform.

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With everything in one system and fully integrated with Business Central & Role Tailored ERP solution — from dispatching and service management to inventory control and financial reporting — your team can work more efficiently, deliver better customer experiences, and scale with confidence.

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Here are compelling reasons why integrating field service applications with an ERP like Business Central and Role Tailored ERP is a game changer:

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• Real-Time Data Sync: Field service teams get instant access to customer records, inventory, and service history — directly from Business Central & Role Tailored ERP — reducing delays and errors.

• Streamlined Scheduling & Dispatch: Integrated systems automate job assignments and route planning, improving technician efficiency and customer satisfaction.

• Eliminates Windshield Time: Technicians no longer need to drive back to the office to submit paperwork — saving hours each week and allowing more time for billable service calls.

• Real-Time Data Entry: Time sheets, parts used, and service notes are entered directly from the field via mobile devices, instantly syncing with Business Central & Role Tailored ERP.

• Boosts Hourly Billings: With less time spent on travel and admin tasks, technicians can complete more jobs per day — directly increasing revenue.

• Improves Accuracy & Accountability: Mobile access ensures technicians log time and materials on-site, reducing errors and improving billing transparency.

• Unified Financial & Service Management: Service activities automatically update financials, invoicing, and reporting in Business Central & Role Tailored ERP, eliminating manual data entry.

• Improved Inventory Control: Technicians can track parts usage and availability in real time, ensuring accurate stock levels and faster service delivery.

• Enhanced Customer Experience: Faster response times, accurate billing, and better availability because technicians spend less time going back and forth to the office to submit their completed work orders — all powered by centralized Business Central & Role Tailored ERP data — lead to higher customer retention.

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